About Technical Cooperation and Services

The UNWTO Technical Cooperation and Services dedicates itself to meet the specific needs of the Member States and to support them in their efforts to develop and promote the tourism industry as an engine for socio-economic growth and poverty alleviation through the creation of employment.

Strategic objectives
1. Build up a stronger, healthier and more efficient tourism sector
2. Optimise socio-economic benefits of tourism
3. Alleviate poverty at the grass-root level
4. Promote sustainable livelihoods
5. Preserve, conserve and enhance cultural and natural heritage
6. Involve local communities in the development process
7. Foster public-private partnership

Acting on requests from Member States, the UNWTO Technical Cooperation and Services carries out a wide range of projects – long-term as well as short-term – aimed at the promotion and development of tourism in developing and transition countries.

These projects are implemented through funding obtained from a variety of major donor agencies such as the United Nations Development Programme (UNDP), the World Bank, the European Union, the Asian Development Bank, several bilateral donors and others. The UNWTO Technical Cooperation and Services deploys the world’s leading experts and firms to implement technical cooperation missions and projects.

Our technical assistance covers many areas of contemporary interest and concern to our Member States and, inter alia, includes:

  • Identification and assessment of potential tourism development areas;
  • Establishment of coherent frameworks for long-term sustainable tourism development;
  • Preparation of national and regional Tourism Development Master Plans;
  • Development of community–based tourism;
  • Alleviation of poverty through tourism;
  • Development of rural and eco tourism;
  • Development of human resources for tourism;
  • Formulation and implementation of appropriate marketing and promotional strategies;
  • Strengthening of institutional capacities of National Tourism Administrations;
  • Adjustment and improvements in existing tourism regulations in accordance with international standards;
  • Stimulation and promotion of public-private partnerships;
  • Establishment of hotel classification systems; and
  • Deployment of information technology in tourism.

Technical Cooperation and Services is the responsible Programme within the UNWTO Secretariat for the implementation of ST-EP projects. 

ST-EP projects focus on the contribution of tourism to poverty alleviation and are aimed at improving the capacities of national tourism administrators and local authorities in least developed and developing countries to devise and implement poverty reduction policies, plans and projects, through the development of sustainable forms of tourism.